Forsa blog

Notes from the marketplace.

How the food we sell gets to be cheaper, what merchants actually asked us for, why a countdown changes dinner, and what 250 kitchens taught us about the end of service.

branch manager on the phone Partners 3 min

Chains need a pilot, not a pitch.

A multi-branch group cannot try a new channel the way a single restaurant can, and pretending otherwise wastes everybody’s time. 09
loading state on a phone screen Product 3 min

Speed is a feature of hunger.

A food app that takes four seconds to show a price has already lost the decision. 10
prep list on a kitchen wall Kitchen craft 4 min

Better prep beats better discounting.

The best outcome for a partner is needing our surplus feature less over time. 11
two receipts side by side Data 3 min

Saving per order is the honest metric.

If the average saving falls, Forsa is working less well — no matter what the order count says. 12
card machine on a counter Pricing 3 min

Commission only on completed orders.

How a marketplace charges determines which merchants can afford to try it. 13
tray of unsold bread Food waste 4 min

The surplus tail is smaller than you think.

Surplus is the most emotionally compelling part of Forsa and the smallest part of the business. Both facts matter. 14
shop signs in Arabic and English Cities 3 min

Two languages, one marketplace.

Arabic is not a translation layer bolted onto an English product. It changes layout, typography and rhythm. 15
onboarding screen on a phone Product 3 min

We ask for almost nothing.

Every field in a signup form is a reason to close the app. Most food marketplaces ask for eleven. 16
Written by the Forsa team, Amman. These pieces are updated as the market moves. For day-to-day changes, follow us on Instagram and Facebook. Back to Forsa